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How Can I Tell If My Injury Was Caused by Medical Negligence?

Updated on September 06, 2023 | Published on May 04, 2023

By Joelle Matar

Find out if you have a claim in just 2-minutes

Introduction

Do you have a strong suspicion that something is not right?  

You may have been receiving treatment for some time but have not noticed any improvement. You might even be feeling worse after treatment, or perhaps you have developed new symptoms, and you feel like your doctor is dismissing your concerns or simply not paying enough attention to your symptoms and complaints. Some of the advice given to you by your doctor is no longer making sense. We are here to assist you and answer patients’ most common questions. This article covers the critical aspects of Medical Negligence, also known as Medical Malpractice and will help you identify the usual indicators of medical negligence. 

A Quick Introduction to Medical Negligence

It is essential to understand what medical negligence is. In simple terms, medical negligence occurs when a patient suffers injury, loss, or damage due to a healthcare professional failing to provide reasonable medical advice, care or treatment. Additionally, legally speaking, you must prove that the injury, loss, or damage was more likely than not avoidable but for failing to provide reasonable care and treatment.

The Three Elements of Medical Negligence

To prove that your injury was caused by medical negligence, you must establish the following: 

1. Duty: The healthcare provider owed you a duty of care. 

2. Breach of duty of care: The healthcare provider breached the duty of care by failing to provide you with care or treatment that is consistent with the accepted standards of care at that time (reasonable care). 

3. Causation of damage: The failure to provide you with reasonable care or treatment more likely than not caused you to suffer a permanent or significant injury or loss for which you could be compensated. 

How can you tell if your injury was caused by medical negligence?

Unexpected Complications

Whist experiencing complications or an unsatisfactory outcome are not necessarily proof negligence, and complications could occur even with excellent care, there are some matters that you must pay close attention to, including the following:

 

  • There is no improvement in your condition or symptoms despite adhering to medical advice and recommended treatment.
  • Your condition or symptoms continue to evolve and progress despite treatment.
  • Your condition or symptoms worsen immediately, or shortly after, commencing treatment, with no reasonable explanation.
  • You develop new symptoms.
  • Your recovery takes much longer than anticipated, and your doctor cannot provide you with a reasonable explanation.
  • You have come under the care of another doctor, and this new doctor expressed concerns about the treatment that you have received.

 

If you have experienced, or continue to experience, any of the above matters, it might be sensible to seek an explanation to your satisfaction or seek a second medical opinion.

 

A Healthcare Team that lacks transparency

If you feel that your healthcare providers are not being entirely transparent or forthcoming about your treatment and unsatisfactory outcome, or that they are dismissing or undermining your concerns or are refusing to refer you for a second medical opinion, it could be a sign that some of the care or treatment that you received was not reasonable or appropriate. Pay close attention to the following:

  • Doctors or nurses avoiding your questions or providing vague answers.
  • Difficulty accessing your medical records.
  • Medical records that are incomplete
  • A sudden change in your healthcare team without explanation

 

Inconsistent Diagnoses and Treatment Plans

Some patients have complex conditions requiring a multi-disciplinary team of specialists, and some patients seek a second opinion before undergoing specific treatments. If you receive conflicting information from your treating doctors, this might be due to a lack of consensus concerning your diagnosis or an appropriate treatment plan. Some examples of this scenario include the following:

 

  • Conflicting diagnoses from different members of your healthcare team
  • Rapid changes in your treatment plan without a clear rationale
  • A lack of communication or coordination among your healthcare providers

FAQs:

How Can I Tell If My Injury Was Caused by Medical Negligence?

We have set out below answers to some frequently asked questions relating to medical negligence.

 

How can I tell if my injury was caused by medical negligence and not just an unfortunate outcome?

It can be challenging to differentiate between the two. Consulting with a specialist medical negligence solicitor can help you assess your situation and determine if negligence was involved.

 

What should I do if I suspect my injury was caused by medical negligence?

First, compile any medical documents you have in your position. Then, consult with a knowledgeable medical negligence lawyer to evaluate your case. Gathering the relevant medical records before consulting with a medical negligence solicitor is helpful and is a great time saver. If you cannot do this due to ill health or otherwise, your solicitor can request medical records on your behalf.

 

Can I sue for medical negligence?

Yes, you can sue for medical negligence if you have suffered an injury and your solicitors have procured the necessary expert evidence to support the alleged negligence and causation. In New South Wales, expert evidence is required to commence formal legal proceedings arising from medical negligence.

 

An experienced medical negligence solicitor can help you navigate the legal process and prepare your claim to be filed in court.

 

How long do I have to file a medical negligence claim?

The time limit, or statute of limitations, varies depending on your jurisdiction. Generally, it is three years from the date of the injury or the date you discovered the injury. The statute of limitations is complex and requires advice from a solicitor and specific consideration of your situation. You must consult with a medical negligence solicitor as soon as you suspect medical negligence.

 

The Next Steps: Investigating Medical Negligence

If you suspect that your injuries or symptoms are caused by medical negligence, below are the steps you should take to investigate your suspicions further:

  1.  Gather your medical records:

Request copies of your medical records, including any relevant test results, imaging studies, and treatment notes.

  1.  Consult with a specialist:

Speak with a medical professional who specialises in the same field as the healthcare provider in question. They can help you ascertain if the care and treatment that have been provided to you are consistent with reasonable care.

  1.  Contact a medical negligence solicitor

If you suffering due to the negligence of a medical professional and need the assistance of an expert in medical negligence law, contact Garling and Co lawyers.  Our lawyers are accredited specialists, specialising in medical negligence law and available to assist you with your claim. Contact us today by telephone at (02) 8329 9500, visit our website www.garlingandco.com.au or complete a free case assessment by clicking here.

 

Conclusion

You now know what to look for if you think you are a victim of medical negligence. By asking the right questions and taking proactive steps to investigate your suspicions, you can determine if your injury results from medical negligence and, if necessary, seek the justice you deserve. Contact Garling and Co. today and speak to our team of lawyers who are Accredited Specialists in Personal Injury Law and specialise in Medical Negligence. We are here to support you through your claim and support you in the fight for fair compensation. 

Professional woman typing on laptop

Joelle Matar

Joelle is an expert in Medical Negligence Law, with over 15 years experience working exclusively in Medical Negligence since 2007. She is also an Accredited Specialist in Personal Injury Law, Law Society of NSW. Her deep...
Alina S.
03:51 26 Mar 26
I can’t thank Mr Garling and his team enough for the incredible support they provided throughout my case. From the very beginning, they showed genuine compassion, professionalism, and a strong... commitment to achieving the best possible outcome for me - and the result they achieved in the end was far beyond my expectations!What stood out most was their clear and prompt communication, customer-focused approach and kindness. At every stage, they made sure I understood what was happening and what to expect. This made a very difficult and emotionally challenging process a lot more manageable. Whenever I had questions or felt anxious they were responsive, patient, and reassuring.Thanks to Mr Garling, I felt empowered and confident navigating the complex, opaque and overwhelming workers compensation system. His dedication and expertise, along with the hard work of his entire team, helped me achieve an outstanding outcome.I cannot recommend Garling & Co highly enough, to anyone in need of personal injury legal assistance, and especially those dealing with a workplace injury / workcover. You’ll be in very capable and caring hands!read more
sidney C.
02:14 05 Mar 26
From the Moment we seek out a lawyer all we expect from them is Honest,Efficient,Competentce,and Dedication.I Found All of That in These Lawers.
YKHADZ
00:11 25 Feb 26
I can’t thank Garling & Co lawyers enough!they turned what felt like an impossible situation into a life changing result.After my back injury forced me to stop working, I was terrified about how... I’d support my family.Kerry, Myriel and the team kept me updated every step without me having to chase. If you’re considering a TPD claim and feel like the insurer is making it deliberately hard, do yourself a favour and call these guys first. They know exactly what evidence matters and they fight hard without ever making you feel like just another file.Highly recommend worth every single star!!!Thanks again Kerry, Myriel & the team absolute legends 🙏read more
Howard P.
00:54 23 Feb 26
So thrilled with Garling & Co. Particularly Kerry Byrnes. Right from the first time I called for some advice to our favourable outcome she has had a listening ear, empathy and on the money with all... of her advice. I would gladly recommend their services.read more
Fiona C.
05:55 19 Feb 26
I cannot speak highly enough of my experience with this workers Compensation team. When I first reached out, I was completely overwhelmed and unsure about the process. I hit rock bottom - unable to... return to work, struggling emotionally, and feeling like I had no direction. From the very beginning, the solicitors were nothing short of amazing. They were patient, understanding and incredibly supportive at a time when I needed it most. They took the time to explain every step in a way I could understand, never making me feel rushed or alone. Their professionalism was matched only by their compassion and that combination made all the difference.Throughout the entire journey, I felt heard, respected and genuinely cared for. They fought for me when I didn’t have the strength to fight for myself and thanks to their dedication, I was able to get the outcome I needed to rebuild my life. If you’re unsure, scared or feeling lost like I was, I can confidently say you will be in the best hands with this team. They helped me through one of the hardest chapters of my life, and I am truly grateful. I can’t thank or recommend Garling & Co Lawyers enough.read more
E.B
01:02 04 Feb 26
We initially contacted Matthew after my husband’s injury, he was so helpful and gave us all the information about my husband’s workers comp situation, he took the time and explained where my husband... was at with his claim and what we needed to do moving forward. This was even before we became a client which was refreshing and honest… Navigating a workers compensation claim is hard and really confusing, the team at Garling and co are so helpful and professional they really make the process easy and smooth!! We knew we could always call or email and ask questions about anything at any time. My husband doesn’t speak English fluently and Allison and Matthew catered to that in any ways possible.My husband was happy with the outcome of his claim, and he felt like he ended up with best possible outcome thanks to Matthew and the team.Thankyou Garling and Coread more
Alyssa F
08:02 31 Dec 25
Matthew Garling and his team have provided incredible support and guidance throughout my MVA damages claim this year, and I can’t thank them enough for making this journey feel like such a breeze.... When I initially engaged Garling & co, I had no understanding of what was ahead. I was anxious and unsure about the process, while also navigating the physical challenges of my injuries. With assurance that my matter was being handled with high level of expertise, professionalism and integrity, I was able to focus on recovery instead. Throughout the process, Matthew and Allison have been honest, straightforward and efficient in all communication; being a supportive buffer in all dealings with the insurer, and consistently committed to a successful outcome. The outcome was excellent, and it is with huge relief and great thanks that I can put this matter behind me. I would highly recommend the services of Garling and co for any injury claims of a similar nature, and I’m forever grateful to Matthew and his team.read more
David Y
21:33 15 Dec 25
A big thank you to Matthew for his expertise, dedication, and genuine care in handling my matter. The outcome exceeded my expectations, and I am truly grateful for the excellent work of his entire... team. Outstanding results - highly recommended.read more
Richard R.
07:58 02 Dec 25
I needed urgent, clear advice regarding a Workers Compensation claim and "cold-called" Garling & Co.I was put through to Kerry Byrnes, and from that moment, my stress began to lift.I explained my... scenario which was causing me huge anxiety and Kerry listened intently. She provided simple, clear, and authoritative advice on my legal standing, the correct next steps, and what to realistically expect.Crucially, she reassured me that everything I had done to that point was correct.This initial consultation, which I later learned was provided at no cost, gave me perfect guidance and an immense sense of relief.There is truly no price you can put on that level of reassurance and peace of mind from an expert and Kerry delivered both instantly.Should my claim proceed and I need further legal insight, I will choose Kerry and the team at Garling & Co without hesitation.Their focus is clearly on the client and getting the right outcome.I recommend Kerry and the firm 100%.Thank you, Kerry!read more
Graeme M.
04:22 29 Oct 25
Matthew Garling and his team have been excellent in dealing with my case. I am very happy with the result and the process to guide me through everything over the last two years. Most importantly... happy with the payout. Highly recommend if you’re thinking of claiming for an injury caused by another party.read more
READ ALL TESTIMONIALS

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Alina S.
03:51 26 Mar 26
I can’t thank Mr Garling and his team enough for the incredible support they provided throughout my case. From the very beginning, they showed genuine compassion, professionalism, and a strong... commitment to achieving the best possible outcome for me - and the result they achieved in the end was far beyond my expectations!What stood out most was their clear and prompt communication, customer-focused approach and kindness. At every stage, they made sure I understood what was happening and what to expect. This made a very difficult and emotionally challenging process a lot more manageable. Whenever I had questions or felt anxious they were responsive, patient, and reassuring.Thanks to Mr Garling, I felt empowered and confident navigating the complex, opaque and overwhelming workers compensation system. His dedication and expertise, along with the hard work of his entire team, helped me achieve an outstanding outcome.I cannot recommend Garling & Co highly enough, to anyone in need of personal injury legal assistance, and especially those dealing with a workplace injury / workcover. You’ll be in very capable and caring hands!read more
sidney C.
02:14 05 Mar 26
From the Moment we seek out a lawyer all we expect from them is Honest,Efficient,Competentce,and Dedication.I Found All of That in These Lawers.
YKHADZ
00:11 25 Feb 26
I can’t thank Garling & Co lawyers enough!they turned what felt like an impossible situation into a life changing result.After my back injury forced me to stop working, I was terrified about how... I’d support my family.Kerry, Myriel and the team kept me updated every step without me having to chase. If you’re considering a TPD claim and feel like the insurer is making it deliberately hard, do yourself a favour and call these guys first. They know exactly what evidence matters and they fight hard without ever making you feel like just another file.Highly recommend worth every single star!!!Thanks again Kerry, Myriel & the team absolute legends 🙏read more
Howard P.
00:54 23 Feb 26
So thrilled with Garling & Co. Particularly Kerry Byrnes. Right from the first time I called for some advice to our favourable outcome she has had a listening ear, empathy and on the money with all... of her advice. I would gladly recommend their services.read more
Fiona C.
05:55 19 Feb 26
I cannot speak highly enough of my experience with this workers Compensation team. When I first reached out, I was completely overwhelmed and unsure about the process. I hit rock bottom - unable to... return to work, struggling emotionally, and feeling like I had no direction. From the very beginning, the solicitors were nothing short of amazing. They were patient, understanding and incredibly supportive at a time when I needed it most. They took the time to explain every step in a way I could understand, never making me feel rushed or alone. Their professionalism was matched only by their compassion and that combination made all the difference.Throughout the entire journey, I felt heard, respected and genuinely cared for. They fought for me when I didn’t have the strength to fight for myself and thanks to their dedication, I was able to get the outcome I needed to rebuild my life. If you’re unsure, scared or feeling lost like I was, I can confidently say you will be in the best hands with this team. They helped me through one of the hardest chapters of my life, and I am truly grateful. I can’t thank or recommend Garling & Co Lawyers enough.read more
E.B
01:02 04 Feb 26
We initially contacted Matthew after my husband’s injury, he was so helpful and gave us all the information about my husband’s workers comp situation, he took the time and explained where my husband... was at with his claim and what we needed to do moving forward. This was even before we became a client which was refreshing and honest… Navigating a workers compensation claim is hard and really confusing, the team at Garling and co are so helpful and professional they really make the process easy and smooth!! We knew we could always call or email and ask questions about anything at any time. My husband doesn’t speak English fluently and Allison and Matthew catered to that in any ways possible.My husband was happy with the outcome of his claim, and he felt like he ended up with best possible outcome thanks to Matthew and the team.Thankyou Garling and Coread more
Alyssa F
08:02 31 Dec 25
Matthew Garling and his team have provided incredible support and guidance throughout my MVA damages claim this year, and I can’t thank them enough for making this journey feel like such a breeze.... When I initially engaged Garling & co, I had no understanding of what was ahead. I was anxious and unsure about the process, while also navigating the physical challenges of my injuries. With assurance that my matter was being handled with high level of expertise, professionalism and integrity, I was able to focus on recovery instead. Throughout the process, Matthew and Allison have been honest, straightforward and efficient in all communication; being a supportive buffer in all dealings with the insurer, and consistently committed to a successful outcome. The outcome was excellent, and it is with huge relief and great thanks that I can put this matter behind me. I would highly recommend the services of Garling and co for any injury claims of a similar nature, and I’m forever grateful to Matthew and his team.read more
David Y
21:33 15 Dec 25
A big thank you to Matthew for his expertise, dedication, and genuine care in handling my matter. The outcome exceeded my expectations, and I am truly grateful for the excellent work of his entire... team. Outstanding results - highly recommended.read more
Richard R.
07:58 02 Dec 25
I needed urgent, clear advice regarding a Workers Compensation claim and "cold-called" Garling & Co.I was put through to Kerry Byrnes, and from that moment, my stress began to lift.I explained my... scenario which was causing me huge anxiety and Kerry listened intently. She provided simple, clear, and authoritative advice on my legal standing, the correct next steps, and what to realistically expect.Crucially, she reassured me that everything I had done to that point was correct.This initial consultation, which I later learned was provided at no cost, gave me perfect guidance and an immense sense of relief.There is truly no price you can put on that level of reassurance and peace of mind from an expert and Kerry delivered both instantly.Should my claim proceed and I need further legal insight, I will choose Kerry and the team at Garling & Co without hesitation.Their focus is clearly on the client and getting the right outcome.I recommend Kerry and the firm 100%.Thank you, Kerry!read more
Graeme M.
04:22 29 Oct 25
Matthew Garling and his team have been excellent in dealing with my case. I am very happy with the result and the process to guide me through everything over the last two years. Most importantly... happy with the payout. Highly recommend if you’re thinking of claiming for an injury caused by another party.read more
University of Technology, Sydney
Member of Law Society of New South Wales
Law Society of NSW Specialist Accreditation
University of Sydney
Legal Profession Admission Board of New South Wales
The law society of nsw professional standards scheme logo.
University of Technology, Sydney
Member of Law Society of New South Wales
Law Society of NSW Specialist Accreditation
University of Sydney
Legal Profession Admission Board of New South Wales
The law society of nsw professional standards scheme logo.
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