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Employer’s Duty of Care

All employers owe their employees a duty to take reasonable care to protect them against any foreseeable injury that may arise during the course of their employment.

NSW also has occupational health and safety laws in place that require employers to take proactive steps to identify foreseeable risks, and to implement necessary measures to prevent injury from occurring in the workplace.

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Negligence is the term used to describe a failure to take reasonable duty of care to avoid causing injury or loss to another person. There are generally accepted four steps in proving negligence:

  • That there is a duty of care.
  • That the defendant breached that duty of care by some behaviour or inaction that did not meet the standard of care which a reasonable person would meet in the circumstances.
  • That any damage suffered was caused by that breach of duty.
  • That damage suffered by the plaintiff (injury or loss) is foreseeable, and expected injury or loss in the circumstances.

In the case of an employer, there is no doubt that an employer owes an employee a duty of care to ensure his or her safety whilst in the workplace.

The law imposes upon every employer, a duty to take reasonable care for the safety of its employees.

That duty can be described as follows: “by providing proper and adequate means of carrying out his work without unnecessary risk, by warning him of unusual unexpected risks and by instructing him in the performance of his work where instructions might reasonably thought to secure him from danger of injury…. The standard of care for employee’s safety is not a low one.”

An employer’s duty of care is a non-delegable duty which means an employer cannot delegate that duty to someone else. An employer is always responsible for the safety of its employees.

An employer has a duty only to take “reasonable care” so as to avoid foreseeable risk of injury. This is not a guarantee of safety. An employer must avoid injury by providing reasonable care in the circumstances. For example, it is not reasonable to require an employer to spend thousands of dollars on safety equipment if the risk of injury without such equipment is relatively low.

A court will ultimately decide having regard to all of the circumstances whether or not an employer has breached their duty of care and does not meet the standard of care which a reasonable person would expect in the circumstances of the injury.

Claim against employers for breach of duty of care are governed by the NSW Workers compensation legislation. They are known as Work Injury Damages claims.

A claim for work injury damages can only be made if you have a whole person impairment of 15%.

You will need your lawyer to have the whole person impairment assessed before you can make a claim.

Find our blog articles on Work Injury Damages HERE.

If you need assistance with your duty of care claims, please do not hesitate to contact us as follows;

  1. Complete our FREE case assessment form HERE
  2. Email us at info@garlingandco.com.au
  3. Give us a call on (02) 8518 1120

Would you like assistance with your claim?

Complete our free, no obligation confidential case assessment form and we’ll get back to you within 24 hours.

Alternatively, we are available to talk by phone and email. Please contact our experienced accredited specialist personal injury lawyers to find out how we can help.

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Chris H.
02:52 31 Jul 26
I engaged Garling & Co to guide me through a personal injury claim and could not have asked for better representation. Matthew was in a different class to the other lawyers I had spoken to, and that... was clear from our very first phone call. At that time, I was not even sure a claim would go ahead. It was just a call for advice and Matthew was generous with his time which created immediate trust.My options were always explained clearly and the decision was always left with me with no pressure to follow a particular course of action. Allison and the rest of Matthew's team are equally excellent and were on hand throughout, taking me through the process and passing on information at the right time.No hesitation in recommending them to anyone looking for the best advice in NSW.read more
Mik B.
01:18 31 Jul 26
Matthew and the team at Garling & Co have provided seamless care throughout my case. Keeping me updated and providing the best advice on my workers compensation matter. I felt will looked after and a... have high level of trust in my legal matters.read more
Donna M.
21:09 30 Jul 26
Kerry and her team are professional showing real empathy and kindness.Going through a severe psychological work injury is a deeply lonely, exhausting, and anxiety-ridden road. But from the moment... Kerry and her team stepped in, everything changed. They showed me the kind of genuine empathy, warmth, and human kindness that you just don't expect to find in the legal world. They truly, deeply understand the complexities of psychological injury law, but more importantly, they understand the human being behind the case. No matter how scrambled or anxious my mind was feeling, they always found the time to answer my frantic check-ins and left me feeling completely reassured and safe.What I respect most about them is their absolute integrity.Kerry has a brilliant legal mind specialising in personal injury,and only ever sticks strictly to the real facts and let the honest, medical truth do the talking.Thank you Kerry and Myriel.❣️read more
Jd A.
21:05 30 Jul 26
Like to thank Matthew and the team for their work and dedication ,special thanks to Matthew for being vigilant in helping me navigate the insurance battle.My advice to anyone is trust Matthew and... yourself, say vigilant.Thank youGarling and coDaveread more
Marshall B.
01:57 09 Jul 26
Mathew and his team were a pleasure. Very sympathetic to my situation and very easy to work with. Explained the process so well and always kept in contact and looked out for my best interest. I... wouldn't hesitate to recommend Garling & Co to anyone.read more
james C.
00:48 08 Jul 26
Can not thank the team here at Garling & Co enough. From all the extra help, to the end outcome was amazing. Mathew is very knowledgeable with the law and makes you feel very comfortable with... everything. Appreciate it all guys cheersread more
Anna C.
04:33 06 Jul 26
I can’t thank you enough for your support. Kerry and staff went above and beyond. Always kept me up to date.I recommend Garling and Co to anyone.Thank you Kerry and Staff
Ramez F.
07:51 19 May 26
I cannot highly recommend Garling & Co Lawyers enough for their incredible support during my recent case. From our first meeting, they provided clear, honest advice and guided me through a complex... legal process with absolute professionalism. Their dedication, attention to detail, and expertise in this matter was outstanding, ultimately securing an excellent outcome. If you need a reliable, knowledgeable, and genuinely supportive solicitor, look no further than GARLING & CO LAWYERS.read more
P X
23:43 17 Apr 26
Very kind and respectful.
Alina S.
03:51 26 Mar 26
I can’t thank Mr Garling and his team enough for the incredible support they provided throughout my case. From the very beginning, they showed genuine compassion, professionalism, and a strong... commitment to achieving the best possible outcome for me - and the result they achieved in the end was far beyond my expectations!What stood out most was their clear and prompt communication, customer-focused approach and kindness. At every stage, they made sure I understood what was happening and what to expect. This made a very difficult and emotionally challenging process a lot more manageable. Whenever I had questions or felt anxious they were responsive, patient, and reassuring.Thanks to Mr Garling, I felt empowered and confident navigating the complex, opaque and overwhelming workers compensation system. His dedication and expertise, along with the hard work of his entire team, helped me achieve an outstanding outcome.I cannot recommend Garling & Co highly enough, to anyone in need of personal injury legal assistance, and especially those dealing with a workplace injury / workcover. You’ll be in very capable and caring hands!read more

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