- Signs of medical negligence
There are a few common signs that may indicate medical negligence. These can include unexplained pain or discomfort, lack of improvement or worsening of your condition despite treatment, or unexpected complications or side effects. Some patients only ever realise that they have suffered a poor outcome due to medical negligence when they seek a second opinion, and the second doctor expresses concerns about the treatment that they had received.
- Consult a specialist
If you suspect medical negligence or are concerned about the lack of improvement or worsening of a disease or condition despite treatment, you need to seek a specialist opinion. You could ask your treating GP to refer you to a specialist. If you are already under the care of a specialist but have lost confidence in that doctor and are unsure about your treatment plan, you could ask your GP to refer you to another specialist for a second opinion. You could also seek a second opinion in relation to treatment options, for example, conservative treatment vs surgical intervention.
There are other avenues open to you if you would like clarification of the care and treatment that have been provided to you. Hospitals often have a patient liaison officer that you can approach and convey your concerns about care and treatment. Sometimes, an internal investigation is conducted, and a conference is arranged with the patient to address their concerns. You can also approach the Health Care Complaints Commission of NSW (the ‘HCCC’) and submit a complaint against a healthcare provider. If the HCCC decides that your complaint warrants an investigation, a panel of independent doctors will consider the nature of the treatment that was provided to you and determine if the treatment was reasonable. The HCCC may refer your complaint to the Australian Health Practitioner Regulation Agency for further investigation and potentially, disciplinary action.
- Seek legal advice
It is essential to consult with a medical negligence solicitor, ideally one who is an accredited specialist. They can help you understand your legal rights, conduct a thorough investigation, and guide you through the process of filing a claim in court. A medical negligence specialist will be able to determine if you have a viable case and will advise you on the best course of action. It is also crucial that you seek legal advice as soon as you suspect medical negligence has occurred. Claims must be commenced within a prescribed timeframe, subject to the applicable limitation laws.