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Occupiers Liability

If you are injured whilst on someone else’s property, this is sometimes known as an occupier’s liability claim. Examples of such claims are slips, trips and falls in supermarkets or shopping centres, injuries sustained on leased premises, injuries in car parks, injuries in hotels or clubs, injuries on building sites or injuries on any premises that are owned or leased by someone else.

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What is an occupier’s liability claim?

The law of occupier’s liability is the duty of care by an occupier of premises or land towards visitors on those premises.  Whether the visitor is invited or uninvited and who suffers an injury during the course of their visit.

Occupier’s liability is that part of the law which sets the safety standards for households, companies, tenants and anyone else who is in control of land or building so they should make sure that those premises are safe for anyone who enters onto the premises.

If you are injured while on the premises occupied by another, and you sustain an injury as a result of the negligence of the occupier, then you can claim the occupier’s public liability insurance.

Occupiers Liability

In 1987 the High Court decided in a landmark case known as Australian Safeway Stores Pty Limited v Zaluzna that occupier’s liability should be dealt with in the same way as normal negligence.

The law in NSW for negligence is governed by the NSW Civil Liability Act 2002 (NSW).

To make an occupier’s liability claim in NSW, you still need to establish that the occupier of the premises owed you a duty of care and that they have breached that duty of care. The test of whether a duty of care has been breached is whether it was reasonably foreseeable that someone could sustain an injury and whether the defendant did what was reasonably necessary to prevent such an injury from occurring.

Examples could be a slip on a piece of food in a supermarket. A supermarket owes a duty to anyone entering upon their premises that the floor is clean and any spills are removed as soon as is reasonably practicable. If the spilled substance is on the floor for an unreasonable period of time, then the occupier will be found liable to pay compensation.

What compensation can be claimed?

If you can establish negligence against an occupier you are entitled to claim the following types of damages:

  1. Pain and suffering and loss of enjoyment of life – this is a lump sum amount payable for the pain you have suffered as a result of the injury and the effects that the injury has on your life. The maximum amount payable is now close to $600,000.00.
  2. Out of pocket expenses – you are entitled to claim the cost of any out of pocket expenses which include payment for medical treatment and any other expenses you have incurred as a result of the injury.
  3. Loss of income – you are entitled to claim both past and future loss of income that is caused by the injury.
  4. Care and assistance – you are entitled to claim domestic assistance provided to you for free by family and friends or paid commercial care by a cleaner or a gardener for example. Such compensation is paid as a one off lump sum amount at the conclusion of any claim.

Are there time limits to make a claim for occupier’s liability?

Yes, there are time limits in which to proceed with these types of claims. Usually you must proceed with this type of claim within three years from the date of which you knew or ought to have known you had a right to make a claim. Generally, it is best to ensure that you seek legal advice within three years from the date of your injury.

Every claim for compensation is different and the success of any claim depends on the circumstances of how the injury happened. It is therefore important to do the following if you have sustained an injury:

  • Report the injury to the occupier or owner of the premises.
  • Take photographs of the area where you sustained injury.
  • Take photographs of the injury.
  • Seek appropriate medical attention.
  • Consult with an Accredited Specialist in Personal Injury Law.

If you need assistance with your occupier’s liability claim, please do not hesitate to contact us as follows:

  1. Complete our FREE case assessment form HERE
  2. Email us at info@garlingandco.com.au
  3. Give us a call on (02) 8518 1120

Would you like assistance with your claim?

Complete our free, no obligation confidential case assessment form and we’ll get back to you within 24 hours.

Alternatively, we are available to talk by phone and email. Please contact our experienced accredited specialist personal injury lawyers to find out how we can help.

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Rachel R.
09:13 17 Nov 24
Although a long journey, the team at Garling & Co Lawyers have been amazing. They are thorough and clear with the processes and the expectations. It is a pleasure dealing with Emma and Rebecca. They... take all the weight off our shoulders when it comes to all the legal stuff and they make us feel comfortable and confident in their ability to look after us.read more
Angie & Brian M.
00:58 18 Sep 24
We cannot recommend Garling and Co. Lawyers highly enough! Our principal solicitor, Matthew Garling, was absolutely outstanding throughout our entire legal journey. He, along with the fantastic team... in the office, especially Allison, provided outstanding support. They were always responsive, willing to listen, and took the time to thoroughly explain the entire process. Thanks to their dedication and expertise, we achieved a brilliant outcome.read more
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11:22 12 Sep 24
I engaged with Garling and Co to assist me for my weekly payment dispute with the insurance. I was upset with Natasha, as she didn't prepare me to the worse outcome or told me about the kind of... negotiation in the hearing. I assumed that as a Lawyer she should have an experience with the process or the way to solve the case. Even though I asked her what should I do or what would be happened in the hearing a week before but she didn't mentioned anything, and told me not do anything. But in the hearing she and the Barrister only gave me less than 5 minutes to make decision and pushed me to accept the disappointed outcome and what she said in the hearing totally different with what she said earlier. I don't trust her at all, her words is not consistent.I would like to express my appreciation to Matthew Garling who had stepped in to handle my weekly payment issue with the insurance. He is very professional, knowledgeable, easy to talk to and very humble. My disappointment earlier has melted away by his kindness and caring to resolve my issue which has came out the great outcome. Now I am satisfied with his expertise therefore I would not hesitate to let him to handle the case I might have in the future.As I said before I would not hesitate to let my other claim to be handled by a professional as Matthew Garling. I would like to thank him for his time and effort to settle my case smoothly and I trusted him to give me the best outcome. Also I appreciated his support and his patience to answer my questions from the time I signed the agreement up to the day before the mediation. He did not promise the unrealistic outcome but what ever he promised that what the result was according to his experiences. And I would not forget to Alison, Nathan who also have assisted this matters, by gathering all documents and answering my questions.Also my appreciation to a Barrister Mr Dallas Morgan.So, in summary I am really grateful to have Garling and Co as my lawyer to handle my damaged claim.read more
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07:45 29 Aug 24
Thank you for the great outcome!
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05:18 13 Jul 24
Outstanding service and commitment to my case was delivered from the first point of contact right until the end of my successful case.Highest recommendations to the team at Garling and Co. Matthew... got me an excellent result and was available and informative throughout the entire foreign process of legal proceedings. He was wonderful and so was his team.If i could rate higher than 5 stars i would!read more
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07:33 13 Jun 24
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05:58 07 May 24
So very impressed with the professional team who looked after me throughout the last 4 and 1/2 years. A special mention to Kerry and Nathan who navigated each request to fight for my right to gain... access to further treatments and physio and to ensure medical treatment would be covered moving forward. I was so grateful I could hand it all over to you and not have to go through this very challenging time without your support.I thank you for the compassion you have provided to me, from the first contact with Matthew and Natasha, to finalisation with Kerry and Nathan.I highly recommend the team at Garling and Co for any third party compensation claims. You are in good hands with them all.read more
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21:53 06 May 24
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