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Employer’s Duty of Care

All employers owe their employees a duty to take reasonable care to protect them against any foreseeable injury that may arise during the course of their employment.

NSW also has occupational health and safety laws in place that require employers to take proactive steps to identify foreseeable risks, and to implement necessary measures to prevent injury from occurring in the workplace.

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Negligence is the term used to describe a failure to take reasonable duty of care to avoid causing injury or loss to another person. There are generally accepted four steps in proving negligence:

  • That there is a duty of care.
  • That the defendant breached that duty of care by some behaviour or inaction that did not meet the standard of care which a reasonable person would meet in the circumstances.
  • That any damage suffered was caused by that breach of duty.
  • That damage suffered by the plaintiff (injury or loss) is foreseeable, and expected injury or loss in the circumstances.

In the case of an employer, there is no doubt that an employer owes an employee a duty of care to ensure his or her safety whilst in the workplace.

The law imposes upon every employer, a duty to take reasonable care for the safety of its employees.

That duty can be described as follows: “by providing proper and adequate means of carrying out his work without unnecessary risk, by warning him of unusual unexpected risks and by instructing him in the performance of his work where instructions might reasonably thought to secure him from danger of injury…. The standard of care for employee’s safety is not a low one.”

An employer’s duty of care is a non-delegable duty which means an employer cannot delegate that duty to someone else. An employer is always responsible for the safety of its employees.

An employer has a duty only to take “reasonable care” so as to avoid foreseeable risk of injury. This is not a guarantee of safety. An employer must avoid injury by providing reasonable care in the circumstances. For example, it is not reasonable to require an employer to spend thousands of dollars on safety equipment if the risk of injury without such equipment is relatively low.

A court will ultimately decide having regard to all of the circumstances whether or not an employer has breached their duty of care and does not meet the standard of care which a reasonable person would expect in the circumstances of the injury.

Claim against employers for breach of duty of care are governed by the NSW Workers compensation legislation. They are known as Work Injury Damages claims.

A claim for work injury damages can only be made if you have a whole person impairment of 15%.

You will need your lawyer to have the whole person impairment assessed before you can make a claim.

Find our blog articles on Work Injury Damages HERE.

If you need assistance with your duty of care claims, please do not hesitate to contact us as follows;

  1. Complete our FREE case assessment form HERE
  2. Email us at info@garlingandco.com.au
  3. Give us a call on (02) 8518 1120

Would you like assistance with your claim?

Complete our free, no obligation confidential case assessment form and we’ll get back to you within 24 hours.

Alternatively, we are available to talk by phone and email. Please contact our experienced accredited specialist personal injury lawyers to find out how we can help.

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sidney C.
02:14 05 Mar 26
From the Moment we seek out a lawyer all we expect from them is Honest,Efficient,Competentce,and Dedication.I Found All of That in These Lawers.
Howard P.
00:54 23 Feb 26
So thrilled with Garling & Co. Particularly Kerry Byrnes. Right from the first time I called for some advice to our favourable outcome she has had a listening ear, empathy and on the money with all... of her advice. I would gladly recommend their services.read more
E.B
01:02 04 Feb 26
We initially contacted Matthew after my husband’s injury, he was so helpful and gave us all the information about my husband’s workers comp situation, he took the time and explained where my husband... was at with his claim and what we needed to do moving forward. This was even before we became a client which was refreshing and honest… Navigating a workers compensation claim is hard and really confusing, the team at Garling and co are so helpful and professional they really make the process easy and smooth!! We knew we could always call or email and ask questions about anything at any time. My husband doesn’t speak English fluently and Allison and Matthew catered to that in any ways possible.My husband was happy with the outcome of his claim, and he felt like he ended up with best possible outcome thanks to Matthew and the team.Thankyou Garling and Coread more
David Y
21:33 15 Dec 25
A big thank you to Matthew for his expertise, dedication, and genuine care in handling my matter. The outcome exceeded my expectations, and I am truly grateful for the excellent work of his entire... team. Outstanding results - highly recommended.read more
Richard R.
07:58 02 Dec 25
I needed urgent, clear advice regarding a Workers Compensation claim and "cold-called" Garling & Co.I was put through to Kerry Byrnes, and from that moment, my stress began to lift.I explained my... scenario which was causing me huge anxiety and Kerry listened intently. She provided simple, clear, and authoritative advice on my legal standing, the correct next steps, and what to realistically expect.Crucially, she reassured me that everything I had done to that point was correct.This initial consultation, which I later learned was provided at no cost, gave me perfect guidance and an immense sense of relief.There is truly no price you can put on that level of reassurance and peace of mind from an expert and Kerry delivered both instantly.Should my claim proceed and I need further legal insight, I will choose Kerry and the team at Garling & Co without hesitation.Their focus is clearly on the client and getting the right outcome.I recommend Kerry and the firm 100%.Thank you, Kerry!read more
Graeme M.
04:22 29 Oct 25
Matthew Garling and his team have been excellent in dealing with my case. I am very happy with the result and the process to guide me through everything over the last two years. Most importantly... happy with the payout. Highly recommend if you’re thinking of claiming for an injury caused by another party.read more
Melanie F.
00:20 18 Oct 25
3 years ago, I got injured at work and at first I was denied getting any help from a certain insurance company so I looked up lawyers that could possibly help me getting what I was entitled to and I... am so glad Garling and co took on that responsibility to help me,I still have some way to go but Kerry Byrnes and her team have gone above and beyond for me I am so grateful I had her in my corner,I highly recommend Garling and co I don’t know where I would be now if not for guidance and understanding THANKYOU Kerry and team I am 1 happy customerread more
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00:38 29 Sep 25
Brilliant Service and I am always kept well informed. Definitely recommend this law firm to anyone seeking compensation lawyers. I really appreciate and thank Matthew and his wonderful team for their... incredible and sincere hard work they have put in for my case in the last couple of years. My family and I are blessed and very satisfied with our outcome. God Bless you Matthew Garling and your team.read more
Mark W.
10:50 17 Sep 25
Garling and Co. are an exceptional outfit. Matthew Garling is a talented lawyer and supported and surrounded by a great team of people including Allison Luck and others. What made Matthew... particularly impressive with my case were his ability to communicate complex legal processes and simplify options for the next steps, his genuine interest in the law, and his passion to seek appropriate compensation on my behalf. He was not ready to settle my case until I was ready to settle the case. I am very grateful to have had Garling and Co. 'in my corner' and would not hesitate to recommend this business to others.read more
Elyce
22:22 06 Sep 25
I never imagined this chapter would close, but it finally has.I cannot thank Joelle enough for the incredible support she gave me during one of the most challenging times in my life.Her... professionalism and genuine care throughout my claim process exceeded all my expectations.Whenever I contacted Garling and Co to speak with Joelle, I was assisted by Lynn. She was always polite, clear, and concise, and consistently showed empathy whenever I called or emailed.read more

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